When a product has one negative review you shouldn’t be tooo concerned since..
A most people happy with a product or anything really don’t post their experience only, mostly it‘s those negative voices being the loudest because they go online to find solutions or straight up rant about the stuff.
B As with all products every now and then one has a problem, sometimes minor sometimes bigger but these are the exceptions
C Always back up nonetheless if you buy one, even a backup on the same drive can save your important files if you have luck
D not everybody treats the stuff their stuff the same and obviously in general people see and feel things very differently which also results in two people being ‚cautious‘ potentially being completely different.
E Always be a bit more cautious with hdds (good buffers if you transport them! Clothes or sth) since there’s a spinning disc inside unlike with ssds.
F Do your research online and look into tests if you want to be sure. Even with tech some always use one company drives of a certain company because they have had only good experiences with it.
Hope this helps;)