When I compare prices of HDDs, I embed a virtual "warranty price" for the costs I'd find if I needed a return (assuming the producer provides more than 2-year EU commercial warranty). Which producer has the lowest ones (for an EU customer)?

The return/RMA policies aren't always clear or easy to find. For instance:

Samsung is the only one whose policy doesn't explicitly say the costs for shipping to the service centre are on the customer. Does "pack the drive [...] include the completed XRA form, and ship insurance and freight pre-paid to the SAMSUNG address on the XRA form" mean that the XRA (Exchange Return Authorization) comes with a prepaid shipping label, or what? They also have a clause stating that if no issue is found on the drive then the customer has to reimburse Samsung the shipping expenses, but it's not clear which shipping expenses they're talking of.

  • If you're looking for a recommendation based on a warranty, you'll still need to include other requirements for the SSD you want. If you aren't looking for a recommendation, this question doesn't fit on this site. – Adam Oct 10 '15 at 8:52
  • @Adam, what sort of requirements? I'm asking for a producer recommendation; I think all producers are the same when it comes to other requirements so it wouldn't help much to say I want a SATA 2.5" 250 GB or whatever. – Nemo Oct 10 '15 at 9:02
  • And thanks for creating the "warranty" tag. :) – Nemo Oct 10 '15 at 9:04
  • So you're asking for a recommendation of a manufacturer and not a product? – Adam Oct 10 '15 at 9:16
  • @Adam seems like it. I'd be prepared to give this question a chance, could be interesting. – ArtOfCode Oct 10 '15 at 9:24

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.