my friend have a laptop (Lenovo legion y520), we were playing a game of FIFA when we got a suddent blue screen of death.
Restarting it would only show a black screen with no mouse interaction, we wanted to clean install windows on it.
We used an official iso with rufus to have a bootable USB, but we can't get past the wifi and licence configuration, everytime we complete the data it restarts to the same point.
We tried multiple versions of Ubuntu this time, just so we can save some important files, but everytime we get kernal panic not syncing error.
I tried the Ubuntu bootable usb on my laptop and it works like a charm. I'm suspecting that his ram memory is dead but i really have no idea what can cause this.